Shipping Policy
At our company, we take pride in our efficient order processing system. We process orders from Monday to Friday, ensuring that they are shipped within 24 hours of being placed.
For orders placed on Fridays after 10 AM (PST) or during the weekend, rest assured that they will be promptly processed on the following Monday, depending on order volume and any holidays that might affect our operations. Our team is dedicated to providing quick and reliable service to get your packages on their way as soon as possible.
SHIPPING OPTIONS
Domestic (USA)
Method | Processing Time | Shipping Time | Price |
---|---|---|---|
Free Shipping | 1 Business Days | The total delivery time, which includes processing and shipping, ranges from 2 to 10 business days | Free |
UPS 2nd Day Air | 1 Business Days | Shipping time is 2-5 business days after ordering | 19.95$ |
UPS Next Day Air | 1 Business Days | Shipping time is 1-3 business days after ordering | 39.95$ |
FROM WHICH LOCATION DOES MY ORDER GET SHIPPED?
Your order will be shipped from our distribution centers:
- 19201 S Reyes Ave Suite D15, Compton, CA 90221, United States
Promotions Offering Complimentary Shipping
Free shipping applies to all orders and will ship with USPS Mail. Shipping time takes up to 10 business days to deliver.
ORDER CHANGES/CANCELLATIONS
You have the flexibility to make changes or cancel your order until 10AM PST on the day following your order placement.
To ensure a smooth transaction, kindly review and verify all shipping details before finalizing your purchase. Within 10-15 minutes of placing your order, you will receive an email confirming the details.
If you need to cancel your order or notice any incorrect information in the confirmation email, please reach out to us immediately. Provide your order number or the email used during the purchase along with the correct information.
Please note that once you receive a shipping notification, which includes the label being printed, we won't be able to accommodate any modifications or cancellations to your order. Be sure to check your Junk/SPAM folder for any shipping notifications.
DELIVERY GUARANTEE
Our commitment is to deliver your shipment within the specified timeframe, but please be aware that unforeseen circumstances beyond our control may cause delays. It's important to note that shipping and handling costs, along with duties or taxes, cannot be refunded in such situations.
Delays may be caused by factors such as adverse weather conditions, natural disasters, civil disruptions, holidays, carrier interruptions, as well as delays caused by customs or local government authorities.
REFUSED PACKAGES
In the event that your package is declined or returned to us (marked as 'Return to Sender'), you will bear the responsibility for the return shipping expenses. Furthermore, declined packages may incur additional fees, which will be deducted from any eligible refunds after the package is successfully returned to our facility.
We kindly request that you refrain from refusing the package upon delivery. The United States Postal Service (USPS) imposes an additional fee on us for any declined shipment, and unfortunately, we are obligated to pass this fee along to you.